Communications is evolving to support the transformation to social business. The synergy of unified communications and social networking yields "social communications" which can result in faster, expertise-based decisions and help improve customer engagement. Colleagues, customers and partners can find, reach and collaborate with one another through a unified communications experience that is integrated with their broader collaboration environment. IBM offers capabilities including enterprise IM, rich presence information, Web and video conferencing and built-in Voice over IP capabilities to help meet your expanding realtime collaboration needs.
